What if I want to order a subscription?
To order a subscription, please call (415) 398-6449.

What is a subscriber?
A subscriber has purchased a fixed series such as Guitar or Piano, or has purchased a Make Your Own Subscription of 6 or more performances. Subscriber benefits include priority seating, ticket exchange privileges, ticket transactions free of service charges, free gift concerts, and personalized service from the Subscriber Services Department.

How do I get to the theater?
Directions are available to the following theaters: Davies Symphony Hall, Herbst Theatre, Yerba Buena Center for the Arts, St. John's Presbyterian Church, Masonic Auditorium, Florence Gould Theatre and the Hotel Rex.

How long are the performances?
While performance times vary, most events last for about two hours, including a twenty minute intermission. Dance performances may be shorter. Family Matinee performances are approximately one hour long without an intermission.

What should I wear?
You should wear whatever you are comfortable wearing. People wear everything from business attire to casual clothing to our performances.

How may I purchase tickets if I don't wish to order online?

Call (415) 398-6449
Fax (415) 398-6439
Mail: San Francisco Performances, 500 Sutter Street, Suite 710 San Francisco, CA 94102
In person (single tickets only): City Box Office 180 Redwood Alley, Suite 100 san Francisco, CA 94102 (9:30 - 5:00, Monday - Saturday)

What if I've purchased tickets and find I can't attend a performance?

TICKET DONATION: If you are unable to attend a performance, you can donate your tickets back to San Francisco Performances for a tax-deduction by calling (415) 398-6449 or submitting your donation online. An acknowledgement of your donation will be sent to you in the mail within 14 days.

TICKET EXCHANGE:Only subscribers and members of San Francisco Performances may exchange tickets. Exchanges must be made at least 24 hours prior to the performance. To exchange your tickets, mail them to:

San Francisco Performances
500 Sutter St., Ste. 710
San Francisco, CA 94102

with a note indicating which performance you would like to exchange into. If there is more than a $4 difference in price between your original ticket and your new ticket, please include a check or credit card number in your note so that we may charge the difference. Or you can rip your tickets in two, make a copy of the torn tickets, and then fax them to (415) 398-6439 with a note indicating what you would like to exchange for.

TICKET TRANSFER: If you can't attend a performance and would like to transfer your tickets to a friend, we can help. To transfer your tickets, call (415) 677-0325 or submit your request online. Only subscribers and members of San Francisco Performances may transfer tickets. Transfers must be made at least 4 hours prior to the performance.